The current career opportunities available at Veterinary Transplant Services, Inc. are listed below. Click to expand each job listing for more details.
Customer Relations and Office Assistant (part-time)
The Position:
Provide administrative support for VTS’s front office activities and general support for various VTS programs. Primary responsibilities will involve answering phones, interacting with veterinarians and technicians who contact VTS, and processing orders (creating invoices and shipping paperwork required to send our transplant grafts to clinics – both domestically and internationally – in time for scheduled surgeries.) Other duties may involve assistance organizing materials and data entry before and after conferences, as well as other administrative projects such as filing, copying, printing, and scanning as needed. Product knowledge training is provided, but you must be very familiar working with Microsoft Office programs (Excel and Access, especially) with particular attention to consistent, accurate data entry. Familiarity with QuickBooks is a significant plus!
The Right Person for the Position:
The person in this position needs to be smart, energetic, organized and friendly! This person will primarily support the Office Administrator and must be very detail oriented! It is important to be super-organized as they are responsible for ensuring that orders are processed properly with all the correct information, from start to finish, troubleshooting if there are delays, etc. They will additionally provide support for various positions and programs within VTS. This will require independent thinking and prioritizing of job tasks with reliable follow-through.
Essential Job Skills & Attitudes:
The ideal candidate should possess a high level of maturity and professionalism, along with excellent organizational skills. The ability to work independently to meet the office administrative needs, and a wish to be a critical part of a good team are needed. An ability and interest in understanding veterinary issues is a big plus.
- Energetic, and persistent to stay focused on finishing projects
- Positive “can-do” attitude and ability to problem-solve efficiently
- Multi-task and manage multiple long- and short-term projects
- Exceptionally detail-oriented
Requirements:
Maturity, stability, and desire for a busy job. It’s a huge plus if you think science is cool! Successful experience as administrative assistant, office assistant, or equivalent experience is important; 3-5 years’ experience in office support and administration or equivalent experience is preferred. A BS in biology, veterinary, or related field will be helpful. Well-organized, with extreme attention to detail, and strong typing skills are required. Ability to work independently, plan ahead and follow through is essential. Familiarity with QuickBooks is exceedingly helpful. Strong knowledge of MS Office programs is important; including Excel & Access database data entry.
Salary is average, but benefits are exceptional for a small company. We offer a retirement plan after 1 year of service, convenient hours, a good working environment, paid time off, and depending on hours worked, a healthcare benefits package, flexible 24-32 hours within a typical M-F ~9:30-5:00 work week.
To apply: submit your resume through this link at ZipRecruiter
Customer Relations & Office Administrator (full-time)
The Position:
The person in this position needs to be smart, energetic, organized and friendly! Primary responsibilities will include bookkeeping and customer service. We emphasize customer service and often this person will be the VTS contact with our customers. Duties involves talking with veterinarians and technicians who contact VTS by phone or online to respond to customer requests for grafts, answering questions regarding our products, and then organizing shipments (including invoicing/shipping paperwork, etc. for domestic and international orders) to meet surgery schedules. Product knowledge training is provided. This person must be extremely organized and detail-oriented, because it is important that the correct grafts are sent to the clinic and graft tracking requires that invoices and documentation are complete and accurate. A fun and essential part of the job is developing and maintaining supportive and professional relationships with our customers and knowing that you will be helping pets live healthier, more pain-free lives. Bookkeeping duties will include, but are not limited to, receipt entry, downloading invoices/statements, assessing finance charges etc.
Additional responsibilities will entail maintenance of digital and physical filing systems, transplant record data entry, providing other administrative support including audits, as needed, and assist with VTS’ marketing programs. This position supports the Senior Office Administrator and Director and will require independent thinking and prioritizing of their own job tasks given the changing nature of the day-to-day requirements. Occasional travel to conferences may be possible.
The Right Person for the Position:
The person in this position needs to be smart, energetic, organized and friendly! This person will primarily support the Office Administrator and must be very detail oriented! It is important to be super-organized as they are responsible for ensuring that orders are processed properly with all the correct information, from start to finish, troubleshooting if there are delays, etc. They will additionally provide support for various positions and programs within VTS. This will require independent thinking and prioritizing of job tasks with reliable follow-through.
Essential Job Skills & Attitudes:
The ideal candidate should possess a high level of professionalism, along with excellent customer service and organizational skills. They should be a fast learner, thrive in a busy environment, and have an interest in understanding veterinary/surgical/medical issues.
The ability to work independently to accomplish their tasks and desire to be a critical part of a good team are essential.
- Maturity, stability and desire for a busy full-time position are necessary.
- BS in Management/Administration, Biology, Veterinary Technician or Administration, or related field, or equivalent is desired.
- At least 3 years of successful experience in a similar position or equivalent is required.
- Familiarity with QuickBooks and basic accounting
- Practical knowledge of MS Office programs, including: Access and Excel database data entry; some knowledge of Word document formatting is helpful; PowerPoint is less essential, and familiarity with Adobe would be a plus.
- Well-organized, comfortable with extreme attention to detail, as well as, typing and grammar skills are required.
- An ability to work independently, plan, and follow through is essential.
- It’s a huge plus if you think science is cool!
Compensation:
Salary is competitive, DOE, and benefits are exceptional for a small company. We offer a 401k retirement plan, paid time off, a paid healthcare benefits package, and a good working environment.
To Apply:
Submit your résumé and a cover letter that summarizes your qualifications and explains why you are interested in this job to info@vtsonline.com.
Veterinary Tissue Bank Technician (part-time or full-time)
The Position:
The primary functions of this position are: working in our clean room facility to assist with aseptic procurement and processing of tissues to specifications, and packaging of transplantable grafts under the Production Manager’s supervision. Appropriate training for all tasks will be provided. Most of our grafts are produced by hand, so some manual strength is required. The work involves adherence to standard operating protocols and ensuring the necessary documentation is thoroughly completed. It also involves maintenance of cleanliness of the clean room facility and equipment after each procedure. Strong attention to detail is required, along with an understanding that accuracy in paperwork is essential. The ideal candidate should be a fast learner, thrive in a busy technical environment.
Specific Duties (but not limited to the following):
- Work in and maintain our Class 1000 clean room facility using sterile technique for handling and processing tissues for transplantation. Training is provided, but experience is a plus.
- Operate and maintain equipment such as freezers, freeze-dryers, saws and other hand tools (e.g., Dremel tool), compressors, sealers, incubators, sterilizers, clean room, etc. Ensure operational readiness of facility and equipment. Training will be provided but a basic understanding of tool use, safety and maintenance is desirable.
- Accurately complete required documentation during a procurement, processing or packaging event by ensuring that all SOPs have been adhered to, and product and packaging quality meets established standards. Training will be provided, but strong attention to detail is required.
- Assist with inspecting and packaging shipments of grafts to veterinarians ensuring accurate paperwork. Training provided, but attention to detail is required.
- Participate in Quality Assurance practices and perform administrative duties, as needed. For example, this may include assisting in audits, monitoring quality control tests involving microbiology, filling and archiving records, and other duties as needed.
- Accurately follow directions and standard operating procedures.
Essential Job Skills & Abilities:
We are looking for a motivated individual to help make high quality grafts for veterinary patients. The ideal candidate will enjoy working with their hands, but also understand the necessity of creating accurate documentation. We are looking for a mature candidate who wants to grow in this this job long-term, and is interested in taking on more responsibilities as they evolve in this position. We are a small growing business with a need for more bandwidth, so a friendly personality, a ‘can-do’ attitude, initiative, and the ability to work with a team is a must.
Requirements:
- Some Higher Education, and 3-5+ years “real world” job experience.
- Motivated and mature, with a desire for stability and a busy full-time position.
- Comfortable and/or willing to be trained on dissection and tissue recoveries.
- Comfortable and/or willing to be trained on the operation of various types of equipment / tools.
- Experience with MS Windows and Office (Word, Excel, and Access).
- Ability to precisely follow instructions, take initiative and have a high attention to detail.
- Ability and willingness to communicate clearly and effectively and interact appropriately with the supervisor and coworkers.
- This is a physical, busy job requiring manual tasks and occasionally lifting up to 50lbs.
- Must be available for a fixed-day M-F schedule, and able to work extended hours on rare occasions when needed.
Recommended (training will be provided, but the following may be helpful):
- Bachelor’s Degree
- Some laboratory or veterinary experience desirable.
- Experience with QC, SOP’s, and equipment validation a plus.
- Familiarity with animal anatomy and terminology.
- Manufacturing background a plus.
Compensation:
Salary DOE. We offer a 401(k) retirement plan, a healthcare benefits package, Paid Time Off (sick, vacation, holidays), and a good working environment.
About VTS:
We are the world’s first veterinary tissue bank. Like human organ and tissue donor programs, we procure, process, and provide tissue grafts for transplant; however our donors and recipients are animals. The majority of our grafts are bone grafts and corneal grafts that are used to help animals with traumatic or chronic injuries, like fractures or degenerative conditions that can be remedied with transplant tissue. Our clients are veterinarians from all over the world. We provide the grafts that they use in their patients. For more information, please visit our website: www.VTSonline.com
To Apply:
Submit your résumé and a cover letter that summarizes your qualifications and explains why you are interested in this job to info@vtsonline.com.